| Barry MacDonnell's
Toolbox for WordPerfect
Macros, tips, and
templates for Corel® WordPerfect® for Windows®
| Page updated Jan 26, 2017
Main tips page | Browse tips
| Updating, upgrading, or reinstalling WordPerfect
[Part 1] Overview: Some things to keep in mind about WordPerfect documents and program files
[Part 3] Upgrading to a newer version of WordPerfect
[Part 4] Uninstalling and/or reinstalling your current WordPerfect program (and how to completely remove it)
[Part 5] Migrating customizations
[Part 6] Multiple versions of WordPerfect on the same computer
[Part 7] Transferring macros from one system to another, or from an earlier version of WordPerfect to a newer version
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Know your WordPerfect "build number" (a.k.a "release number" or "minor version").
When a major version is released or when you "patch" it by installing a free Service Pack (see Corel's main site, under the Support tab), WordPerfect will display a four-part number in its Help, About WordPerfect... menu.
For example, you'll see a number like 22.214.171.1248. The first digits (e.g., 16) indicate the major version. The last part of the number (e.g., 428) is the build number.
Note that in WordPerfect X3 the first part of the number is the number 13; in WordPerfect X4 it is 14, and so forth.
☼ The build number can also be found in a text file on the root directory of the WordPerfect CD called VOLINFO.TXT (in WordPerfect 8 and later).
☼ If you don't have a WordPerfect CD, here's a way to get the build number directly from the currently installed program.
[This example works in Windows 7 with WordPerfect Office X6 and X7 but other versions of WordPerfect and Windows should be similar:]
(1) Browse to the folder containing the main executable program file. In WPX7/Windows7 it is wpwin17.exe, located C:\Program Files (x86)\Corel\WordPerfect Office X7\Programs.
(2) Right click on that file name, select Properties, then click the Details tab. You should see the file version/build (e.g., 126.96.36.1997).
You might need to know this four-part number to obtain and apply the correct patches (see next paragraphs) for your edition and version of WordPerfect -- which is almost always a Good Thing to Do.
Note that recent WordPerfect versions can be updated directly from the Help menu's "Check for Updates".
Further, if you visit peer support groups such as WordPerfect Universe or OfficeCommunity, providing this information helps make assistance or troubleshooting much more effective. In fact, it is sometimes indispensable since there are many times when suggestions or solutions work (or don't work!) in specific builds of WordPerfect.
Where to find information about Service Packs and links to download them
As mentioned, some recent versions can be updated directly from the WordPerfect Help menu's "Check for Updates". Most gurus suggest you keep your version up to date with a Service Pack, since many bugs are fixed (and sometimes new features are added) with a Service Pack.
Alternative: Download and manually install the patch files:
For recent versions of WordPerfect see the Support tab on the main Corel site for downloadable Patches & Updates. Be sure to read the Release Notes for the Service Packs.
For older versions of WordPerfect see the WordPerfect Universe FAQ: What "version" of WordPerfect do I have; what updates/patches are available? The FAQ describes the various releases ("builds") of WordPerfect, important information about applying Service Packs, and links to Corel's download site. Tip: Take the time to carefully read the information on the WordPerfect Universe linked page for your WordPerfect version. You will want to apply the correct patch(es).
If you are updating WordPerfect from a trial version of WordPerfect to a retail (boxed) version
Corel has reported that the trial versions of WordPerfect Office X6 via Electronic Software Download (or ESD) are exactly the same as the WordPerfect X6 retail (boxed) versions (CD#1). Hence, there should be no need to remove the trial version of WPOX6.
Once you pay for the product you should receive an email to unlock the trial and (depending on the edition) also a link to download "extras" that are usually on a separate CD: clipart, photos, fonts (fonts can be installed separately), a contents manual for the download, etc.
For WordPerfect X5 and earlier:
The conventional wisdom has been that you should completely remove the trial version (as explained in the next paragraphs and after optionally saving any customizations you made to the trial version as explained further in this section below).
Some folks feel -- and often strongly recommend -- that it is a good idea to completely remove these early trial versions before installing a new, full retail (boxed) version. They see it is "insurance" in preparation for a clean installation. [On the other hand, many users have never done this and seem to have suffered no ill effects. Further, this should not be necessary anymore with WordPerfect Office X6 and possibly later versions, since the downloadable trial of X6 and the regular boxed version (CD#1) are the same, as noted above.]
To manually remove all traces of WordPerfect Office X5, for example, see here (for other versions, search that Corel database for "How to remove WordPerfect"). Then it is suggested that you clean out your Windows \Temp folders; the free CCleaner -- a very popular program -- is an easy way to do it; it can also clean out left-over things in the Registry. Then reboot your computer, turn off your anti-virus program temporarily, and install the full version from the CD. Once installed, turn your AV on again. (Some few AV programs can interfere; hence the recommendation. Note that some other memory resident programs can also interfere with program installation.) [Note: If you are trying to install a WordPerfect X5 retail (boxed) version over a trial version, and get an error message "Your system has not been modified. To complete installation...", see the Corel support database site (#11399). (Scroll down when there.)]