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Printer and fax formatting
problems
Other pages on this site
that relate to printing -
 Why some documents seem
to "spontaneously" or automatically reformat themselves
when they are opened, printed, faxed, or shared between users
How to quickly change printers
(WP8+) back to the default after printing to a different printer
or faxing the document
Print your letterhead page
from one printer tray, and second and subsequent pages (or envelopes)
from another tray or slot [includes "How WordPerfect 'talks'
to your printer"]
Print envelopes to another
printer, then reset WordPerfect 10 to your default printer
Do you want to remove blue
underlines in e-mail addresses and web site URLs from your printouts?
Get rid of the hypertext links.
How to create new, customized
copies of your favorite printer choices - Controlling the tray
source (in other software programs), ink color, and other features
of your printer from File, Print - (Includes macros to help change
to your new printer selections)
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This is not a comprehensive list of printing
problems and printer formatting issues. However, it is intended to grow as more "interesting"
printer output problems are resolved.
For problems that might involve the printer itself, such as a slow opening of documents
(the printer driver might be the problem), see the Corel support
site at Http://support.corel.com
- Answer ID 754014: Troubleshooting
Printing problems with WordPerfect®
The above Corel article recommends
(as one thing to do to fix problems) that you delete and reinstall
your printer's printer
driver. A printer driver
is a small software module supplied by the printer manufacturer.
Printer drivers function to "talk" to a specific printer
and are also used by WordPerfect to match the screen display
with the printer's output to produce true WYSIWYG ("what
you see is what you get") on your monitor. (Printer driver
information, along with a lot of other information, is stored
with the document.)
Most printer manufacturers give
instructions on their sites about deleting old drivers and installing
new ones. Generally, installing a new or updated printer driver
is as easy as downloading a file from the manufacturer and double-clicking
on it. Typically it then will set up some files in a separate
(temporary) folder and install the printer driver from there.
Usually this takes only a minute or two.
More precisely, here is a way
to do delete and reinstall a printer driver in Windows XP
(note that the procedure may differ slightly in other operating
systems, so if you are unsure of how to proceed you should check
the printer manufacturer's website and/or the Microsoft support
site for instructions):
- First, obtain the latest printer
driver for your model of printer and for your operating
system from the printer manufacturer's web site. (The installation
CD that came with the printer might be out of date.)
- Open the Windows Control Panel
with Start, Settings, Control Panel. In the Printers and Faxes
module, click on the printer icon or name. [In Windows XP
you can also click Start, Settings, Printers and Faxes.]
- Press <Delete> to delete
the printer name (or icon).
- Still in the Printers and Faxes
dialog, click File, Server Properties, Drivers tab, and delete
the printer driver. (This second step deletes the actual printer
driver.)
- Exit from the Control Panel,
back to the Windows desktop.
- Re-install the printer using
the updated printer driver.
If you have specific problems not listed on this
page or anywhere on this
website, you can try posting a question on the Corel Newsgroup
for your specific version of WordPerfect (go to www.corel.com
and look under "Support" for their news group links), or
visit WordPerfect Universe at www.wpuniverse.com.
See also the WordPerfect Universe
FAQs, "Troubleshooting
Printing Problems." "Install
an Apple Laserwriter printer to troubleshoot," and "Printing,
faxing, emailing - avoiding reformatting problems" -
the latter is a tip on WordPerfect Universe that recommends using
ScanSoft's PaperPort as the default printer, whereupon you can
drag a PP file to one of the printer icons on the PP desktop;
this should prevent reformatting by the printer.
[Before posting a message on
either the Corel newsgroups or WordPerfect Universe, you should
read "Help Tips," here
to learn how to get the most from them.]
Some of the following items were
gleaned from the internet with Google
Groups, using "wordperfect" in the Search field,
along with terms such as "~fax ~reformat" (the tilde
in front of the word will cause a search for similar words such
as "faxing," etc.). |
Why
some documents seem to "spontaneously" or automatically
reformat themselves when they are opened, printed, faxed, or shared
between users
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Why
are documents sent to the wrong paper tray (e.g., only to the
default tray)?
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Miscellaneous print problems
- Can't print selected text in WP11, WP12, WPX3? Disable the "Auto-generate"
checkbox in Tools, Reference.
- Cursor jumps. When saving a document, does the cursor
move to the bottom of the screen in WP11, WP12, WPX3? Same solution
as above: Disable the "Auto-generate" checkbox in Tools,
Reference.
- "Slow" printing
time. Users sometimes
notice that it can take several seconds for WordPerfect to start
printing a document, which doesn't seem to happen with Microsoft
Word.
- From the Corel WP11 newsgroup
(6/1/07, posted by Steve Shattuck):
- Question:
- "I've always wondered why,
when I click to print a document, WP usually
freezes for 3-7 seconds while it gets the printer going. Whereas
MS Word does not freeze when you print. Is there a workaround?"
- Answer:
- "Actually the answer is
that WP makes no attempt to format the printer output until you
actually print. Word keeps a printable image of your document
formatted in the background. Basically just a difference in programming
approach. There are strengths and weaknesses to each approach.
- Additionally WordPerfect tries
to emulate a Desktop Publishing program and as such places each
and every letter on a page individually while Word places words,
sometimes full pages in a single printer stream. You can validate
this if you look at the size of a WordPerfect spool file vs.
a Word spool file for the same document. The WordPerfect file
is MUCH bigger, and thus takes more time to generate."
- Getting errors when launching
WordPerfect? WordPerfect
"hanging" on you? See this Corel
support database article: Answer
ID 753726.
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Barry MacDonnell's