Repairing
'bad' or damaged WordPerfect program files |
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Note:
Problems with WordPerfect are sometimes caused
by damaged or corrupted documents (.wpd) or templates
(.wpt), and not program files (.exe; .dll; special
.wpt files; etc.).
For solutions to problems with documents and
templates, see Repairing WordPerfect
documents and templates.
Note also that neither a "program repair"
nor a program reinstallation will fix a damaged WordPerfect document
or the default template. These processes do not overwrite user-modified
files, such as the default template, with undamaged ones.
See the above link for things you can do to try and repair documents
and templates.
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Here are some tips and procedures you can
follow to try and solve problems with program files,
and some other sites to visit if you are not successful. (Two
such sites are the Corel public newsgroups and WordPerfect
Universe. See here for
more.)
The following is not a comprehensive list,
and probably will grow as new solutions are encountered.
Problems with WordPerfect program
files
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The main WordPerfect program
Some problems, "bugs," or annoyances
are usually fixed by Corel and included In a Service Pack
(a/k/a an "SP" or "patch") for specific versions
of the program. See "What
'version' of WordPerfect do I have and what updates/patches are
available?" (This WordPerfect Universe FAQ pertains
to WordPerfect 7and later versions. It is updated periodically
as new versions and patches are released.)
Note: Users who bought the initial release
of WordPerfect 11 (version 11.0.0.233 as shown in Help, About...)
should seriously consider applying Service Packs. See here
for the reasons and "how to" procedures.
What about trying to repair or reinstall the
program? After backing
up important WordPerfect program files -
For repairing WordPerfect 7,8,9: You
can use PFREG,
"...a Corel utility that can be used to unregister and register
PerfectFit components in the Windows registry. Running it can
solve a variety of problems and is a common troubleshooting recommendation."
For repairing WordPerfect 10 and later:
You can use the Microsoft Installer (.msi), typically through
the Windows Control Panel's Add or Remove Programs applet, or
by right-clicking the appropriate .MSI file and choosing Repair.
[Alternatively, insert your CD and when the new installation
screen appears, you should be given three choices, variously
named Typical installation, Repair, and Custom installation.
Choose Repair.]
Uninstalling and reinstalling WordPerfect
is considered to be "the solution of last resort."
(For example, an uninstall does not remove files which you have
modified -- this includes the default
template file. If it is corrupted, the uninstall will use
the corrupted file. So, you should relocate or rename this file
before uninstalling the program.)
Before beginning an uninstall, go to the Corel
support website at support.corel.com
and search under WordPerfect Office for "uninstall."
If WordPerfect won't open or displays a document
in a strange way, try this tip from Charles Rossiter (Corel C_Tech):
You need to have set up in Windows a default
printer. Actually you can install any printer, even if you do
not have the physical printer. Basically, the printer driver
defines the interface between WPWin and the printer. With no
printer installed, WPWin does not know how to format the document
for printing, and so it also does not know how to display the
document.
QuickCorrect
See the QuickCorrect
FAQ on the WordPerfect
Universe FAQ Forum. The FAQ also explains how to backup,
transfer (to another system or newer version of WordPerfect),
and print this useful file.
QuickWords
While QuickCorrect entries are stored in a
special program file (the user word list, a .uwl file), QuickWords
are stored in their own template file (.wpt).
- If you have only a few QuickWords stored,
you can simply delete the QuickWords template file. (Here
is a Corel page that lists the default locations of the QuickWords
template file.) WordPerfect will then create a new one when you
next load WordPerfect.
- You may be able to salvage the old QuickWords
template file. Try repairing it with the procedures outlined
above.
To manage (backup, migrate, etc.) your QuickWords,
see here.
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